Out-of-hours care
North Tyneside General Hospital’s urgent treatment centre is part of a GP-led urgent care service, which cares for patients with minor injuries and ailments 24 hours a day, seven days a week. Please note that walk-in access is only available from 8am until midnight. If you think you need care outside of these hours, please dial NHS 111 for advice.
- Minor head, ear or eye problems
- Broken nose or nosebleed
- Sprains, strains, cuts and bites
- Children’s minor injuries and ailments
- Minor fractures or broken bones
- abscesses and wound infections
Emergency care for serious conditions is available at the Northumberland Specialist Emergency Care Hospital.
When the GP practice is closed
If you need medical help fast but it’s not an emergency, call 111; if it’s a life-threatening emergency, call 999.
NHS 111 is the number to call when you need medical help fast, but it’s not a life-threatening emergency. Calls to 111 are FREE from landlines and mobiles and is available 24/7, every day of the year.
When to call 111:
- You think you need to go to A&E or to
- Another NHS urgent care service
- Your GP surgery is closed, and you need healthcare advice
- You don’t know who to call for medical help
When to call 999:
- Major accident or trauma
- Severe breathlessness
- Severe bleeding
- Loss of consciousness
- Severe chest pain
Local pharmacies
Your local pharmacy will be able to provide you with advice and medication to help relieve the symptoms of common ailments. You can find your local pharmacy by visiting the NHS website.
Christmas period opening times
See below for our opening days over the Christmas period
Monday 21st December 2026 – Open as usual
Tuesday 22nd December 2026 – Open as usual
Wednesday 23rd December 2026 – Open as usual
Thursday 24th December 2026 – Open as usual
Friday 25th December – CLOSED
Monday 28th December 2026 – CLOSED
Tuesday 29th December 2026 – Open as usual
Wednesday 30th December 2026 – Open as usual
Thursday 31st December 2026 – Open as usual
Friday 1st January 2027 – CLOSED
Monday 4th January 2027- Open as usual