We’re replacing Anima
SystmConnect is now live. You can find the link on our front page or by clicking here.
We have made this choice based on the feedback we have received from patients. Last year, we conducted a digital access survey. We used the feedback to learn what wasn’t working with our current system and how we can change that.
We are making this change because we believe SystmConnect will improve patient access. The benefits of SystmConnect are:
- Login. Patients do not need an account to log in to SystmConnect. You can send a request without entering login details. However, you will need to give your contact details. This is so we can find you on our system. You can skip this step by using your NHS App or SystmOne login.
- Simple and easy to use. SystmConnect is a simple and easy-to-use tool. The patient journey is straightforward, and options are clearly labelled.
- Request forms. When you send a request, you can choose from some categories. If your request does not fit one of the categories, you can select an option to type your problem.
- Continuity. Previous requests and appointments can be searched. This lets you raise a query about a past request, appointment or test.
- Send and get documents securely. SystmConnect allows patients to send and get documents through the platform. You will get a text or e-mail with a personal link and access code if you are sent a document. You can use this link to view and print the document. You can also use SystmConnect to send us documents and photos if needed.
- Integration. SystmConnect is fully integrated with patient health records. This means we can respond to your queries and requests quickly.
Click below for some frequently asked questions.