Enhanced access

Northumbria Primary Care offers an out-of-hours service for our patients. This service is available 6.30pm – 8.00pm on weekdays and 9.00am – 5.00pm on Saturdays. The service rotates around different Northumbria Primary Care surgeries, so please confirm the location of your appointment with the reception team when you speak to them.

If you are calling to book an appointment with the enhanced access service or have an enquiry about this service, please call the practice on the usual phone number during our regular hours. If your call is urgent, please call 111, or 999 in an emergency.

When the GP practice is closed

If you need medical help fast but it’s not an emergency, call 111; if it’s a life-threatening emergency, call 999.

NHS 111 is the number to call when you need medical help fast, but it’s not a life-threatening emergency. Calls to 111 are FREE from landlines and mobiles and is available 24/7, every day of the year.

When to call 111:

• You think you need to go to A&E, but it’s not a critical emergency
• Your GP surgery is close,d and you need healthcare advice
• You don’t know who to call for medical help

When to call 999:

• Major accident or trauma
• Severe breathlessness
• Severe bleeding
• Loss of consciousness
• Severe chest pain

Minor injuries

Alnwick Infirmary has a minor injuries unit that can treat the following conditions:

• Sprains and strains
• Suspected broken bones
• Cuts, grazes or suspected wound infections
• Minor burns and scalds
• Minor head injuries – where there has been no loss of consciousness or vomiting, if you are not taking any blood thinning medications, and there are no residual symptoms, i.e. headache, nausea, visual disturbance, dizziness or any other symptoms of concussion.
• Minor eye problems
• Ear and throat infections
• Insect and animal bites
• Nose injuries and suspected broken nose
• Removal of rings, earrings, and studs
• Removal of foreign bodies from the eyes, nose or ears

The Minor Injuries unit can be found at:
Alnwick Infirmary
Infirmary Drive
Alnwick
NE66 2NS
0344 811 8111

The unit is open 7.45am to 8.30pm, seven days a week. 

Local pharmacies

Your local pharmacy will be able to provide you with advice and medication to help relieve the symptoms of common ailments. You can find pharmacies near you by visiting the NHS website.

Christmas period opening times

To be published nearer to the time.