Contact your practice online through Anima
Anima is quick and easy to use. It helps you get the help you need when you need it.
When you use Anima, you avoid waiting in a phone queue. Just send a request and get on with your day.
For more about Anima and useful guides, click the headings below.
Anima improves access by directing you to the right care for your needs. We will offer all appointments according to urgency and need.
Other benefits include:
- Being able to see the status and results of requests.
- We will ask questions based on your issues (asked without medical jargon).
- You can use the system in a number of languages.
- Your medical records will be more detailed in the future.
- Our response will be clearer.
- You will get a text and email when we respond.
- You can avoid a phone queue.
Patients to access Anima by using their NHS login. This is the same login details that you use to access the NHS app. If you don’t have an NHS login, you can get one on NHS website.
You can register for Anima without an NHS login by clicking here.
Watch the video below to see a step-by-step guide.
Once you have logged in, you can send a request to your practice.
We will ask you a few questions. These questions help us understand your problem. We will use the answers to make sure you get the right care.
Once you have submitted your request, it is sent to our system. We will then review your request and direct you to the right care for your needs. We will offer all appointments according to urgency and need.
We will contact you by phone, text or e-mail.
Please avoid submitting duplicate requests.
Watch the video below for more details.
You cannot order prescriptions through Anima. The best way to order prescriptions is via the NHS app. It’s simple, easy and quick.